1. Registration Process

A. If you intend to register with VIVAAHA WORLD, after enquiries of VIVAAHA WORLD services, then VIVAAHA WORLD shall send you a physical subscription form /online subscription form (as applicable) (‘VIVAAHA WORLD Subscription Form’), for keying in your essential details and filling in the blanks. We expect that you would complete the VIVAAHA WORLD subscription form with fairness and honesty while furnishing your personal information. You would appreciate that efficient and effective match making by VIVAAHA WORLD (as part of VIVAAHA WORLD services) depend upon yourself furnishing true, accurate, current and complete information, photo(s) etc. VIVAAHA WORLD expect you to read the relevant column before entering in the details or selecting the option available or providing/uploading your photo(s). You are requested not to enter details of the profile in field other than the applicable field (including mentioning id’s of other platforms/websites/ applications/irrelevant information) or repeating your details in another fields, after filling them once in the relevant fields or providing other persons photographs. You further undertake that you alone shall be responsible or liable for any information provided to VIVAAHA WORLD by you. In order to serve you better if VIVAAHA WORLD requires additional details you agree to provide the same to VIVAAHA WORLD. VIVAAHA WORLD shall reproduce the VIVAAHA WORLD Subscription Form details on “as is as available” basis to other members (i.e. members listed on the consortium of portals owned by VIVAAHA WORLD, and VIVAAHA WORLD members shall be solely liable for the information given by such VIVAAHA WORLD member.

B. If at any point of time VIVAAHA WORLD comes to know or has reasons to believe that any information provided by you for registration or otherwise is found to be untrue, inaccurate, or incomplete then VIVAAHA WORLD shall have full right to suspend or terminate your membership and forfeit the amount paid by you towards VIVAAHA WORLD membership fee and refuse to VIVAAHA WORLD service to such VIVAAHA WORLD member thereafter without any notice.
Tenure
Tenure of the VIVAAHA WORLD service shall dependent upon the package offered by VIVAAHA WORLD or for any tenure which may be introduced from time to time by VIVAAHA WORLD and chosen by you after appropriate payment.

2. Who can register for Vivaaha World services?

A) VIVAAHA WORLD Membership and rights of admission is reserved solely for:
I. Indian Nationals & Citizens.
II. Persons of Indian Origin (PIO).
III. Non-Resident Indians (NRI).
IV. Persons of Indian Descent or Indian Heritage
V. Persons who intend to marry persons of Indian Origin.
B) Further in capacity as VIVAAHA WORLD member you confirm that you are:
I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
II. Legally competent to marry as per the law applicable to you, and
III. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

3. Enquiries to VIVAAHA WORLD website

While accessing the VIVAAHA WORLD website, you may:
i. fill in the details for VIVAAHA WORLD to call you back, or
ii. call VIVAAHA WORLD at the customer care number to enquire about the VIVAAHA WORLD services, or
iii. email your enquiries about VIVAAHA WORLD services.
iv. chat with the VIVAAHA WORLD service team about the VIVAAHA WORLD service.

4. Mode of Payment

A. Payment made by cash / cheque / Net Banking / Debit / Credit Card would be in accordance with the prevailing RBI guidelines. Activation of VIVAAHA WORLD service shall be subject to realization of the said payment. In case of dishonour of Cheque/demand draft; you shall be liable to pay applicable bank’s cheque/DD bouncing charges. Further VIVAAHA WORLD service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

B. VIVAAHA WORLD may use third party payment gateways for collection of credit/debit card or other payment instruments. In case of such payment gateway failure the same would be communicated to the VIVAAHA WORLD member by the payment gateway provider. VIVAAHA WORLD shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, VIVAAHA WORLD offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the VIVAAHA WORLD Members card/bank accounts through the payment gateways.

C. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of VIVAAHA WORLD, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from VIVAAHA WORLD.

5. Role and Responsibility of VIVAAHA WORLD

A. Upon enrolment into the VIVAAHA WORLD services, VIVAAHA WORLD shall assign a Relationship Manager (RM) to you, who will help you with the process of match making search during the tenure of VIVAAHA WORLD service.

B. VIVAAHA WORLD will endeavour to provide profile(s) as per your set partner preference subject to availability of profile in the data base of the consortium of portals owned by VIVAAHA WORLD. The VIVAAHA WORLD service will be carried out only during normal working hours of VIVAAHA WORLD i.e., 09:30 am to 06:00 pm Monday to Saturday excluding Sunday and public holidays for Indian VIVAAHA WORLD Members and for Non-Resident Indian VIVAAHA WORLD Members the working hours shall be from 09:30 am to 06:00 pm IST (Indian Standard Time) [Monday] to [Saturday] excluding Sunday and public holidays in India. RM entrusted with your profile can contact the VIVAAHA WORLD member to update the VIVAAHA WORLD member’s on profile management.

C. The VIVAAHA WORLD is under no obligation to furnish any definite number of profiles, if there are none available, which are corresponding to the partner preference set by you.

D. VIVAAHA WORLD shall shortlist and initiate contact with prospects if age difference is as follows:
I. For male members – Prospects age difference is less than 10 years.
II. For Female members – Prospects is of same age or above.

E. Similarly in case Marital Status of the member is Divorced / Widowed / Separated / Annulled then VIVAAHA WORLD member shall shortlist and initiate contact with prospects who are Divorced / Widowed / Separated / Annulled only. VIVAAHA WORLD will not get in touch with prospects with different marital status.

F. Suggestions made by Relationship Managers are based on the data provided by the VIVAAHA WORLD members in their partner preference. VIVAAHA WORLD member is expected to exercise due care and caution while proceeding with finalization of marriage with the shortlisted profile.

G. The profiles shared with members are from the data available from the consortium of portals from all sources available in the marriage market like print media / websites etc.

H. Member understand and agree that VIVAAHA WORLD Members profile will be retained in the VIVAAHA WORLD database until the member communicates finalization of his / her marriage or intention not to retain in the database expressly in writing.

I. At VIVAAHA WORLD we value your privacy. We consider VIVAAHA WORLD member contact information as confidential hence will be shared to prospect only after obtaining VIVAAHA WORLD member’s consent.

J. VIVAAHA WORLD’s responsibility is restricted only to offer match making profiles to VIVAAHA WORLD members based on the partner preference set by VIVAAHA WORLD members. VIVAAHA WORLD cannot guarantee or assume responsibility for any specific results from the use of the data available from the consortium of websites/portals from the marriage market like print media / websites etc and / or the VIVAAHA WORLD service. In case partner preference is modified by VIVAAHA WORLD member, then the VIVAAHA WORLD service search results may also undergo corresponding changes.

K. Shortlisted profile information or link shared with VIVAAHA WORLD members will be active only for 6 days from the shared date.

L. VIVAAHA WORLD does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our website and using VIVAAHA WORLD services.

M. As part of VIVAAHA WORLD service, VIVAAHA WORLD may, upon confirmation received from you and prospect, arrange for a meeting between you and prospect (with/without your/prospects family members/friends joining in). The venue of such meeting shall be duly intimated to you by RM.

6. Role and Responsibility of VIVAAHA WORLD Member

A. To protect the broader interest of the registered VIVAAHA WORLD member and increase the efficiency, RM shall only work with registered VIVAAHA WORLD member. All VIVAAHA WORLD members should disclose the details of email id and phone no. to RM. All communication between VIVAAHA WORLD/RM will be to VIVAAHA WORLD member only.

B. Acceptance by VIVAAHA WORLD member shall be deemed final.

C. Any additional information / data required by VIVAAHA WORLD for profile management shall be provided by the VIVAAHA WORLD Member as and when so sought by RM. Time and opportunity loss associated with the delay in response shall be borne by the VIVAAHA WORLD member themselves and VIVAAHA WORLD/RM shall not be responsible for the same.

D. VIVAAHA WORLD member can expect VIVAAHA WORLD/RM to short list and share profiles of those prospects whose partner preference and expectations are matching with the VIVAAHA WORLD member’s profile. In case partner preference is modified by VIVAAHA WORLD member, then the VIVAAHA WORLD service search results may also undergo corresponding changes.

E. VIVAAHA WORLD members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. VIVAAHA WORLD will not be liable for short coming due to any misrepresentations made by any of its VIVAAHA WORLD members/prospects to you.

F. VIVAAHA WORLD members are expected to verify the credentials of the prospect such as family status, educational qualifications, financial status, occupation, character, etc.

G. VIVAAHA WORLD Members are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs, inaccurate / false information of their educational qualification and income details shall be treated as violation of terms and conditions and VIVAAHA WORLD shall retain their right under clause 3 (b) of this terms and conditions.

H. VIVAAHA WORLD members are expected to disclose their health records during profile enrolment which includes any pre-existing illness, physical disability etc. Non- disclosure at the time of enrolment shall be treated as violation of the terms and conditions and VIVAAHA WORLD shall retain their right under clause 3 (b) of this terms and conditions.

I. VIVAAHA WORLD Members are expected to refrain from:

i. Entering into financial transactions with shortlisted prospects prior to solemnization of marriage.
ii. Dealing with shortlisted prospects before carrying out due verifications of the prospect.
iii. Entering into physical relationship with prospect before marriage.
iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
v. Not violates any law for the time being in force;
J. VIVAAHA WORLD Members are expected to visit URL https://www.vivaahaworld.com for understanding the safety measures on partner search and awareness towards online safety.

K. To serve VIVAAHA WORLD member better based on instruction from RM, the VIVAAHA WORLD member are agreeable for creating profile in any / all of the consortium of portal owned by VIVAAHA WORLD or the VIVAAHA WORLD members agrees to create their profile any / all of the consortium of portal owned by the marriage market like print media / websites etc and / or www.vivaahaworld.com / vivaahaworld.in / vivaahaworld.co.in / other partner sites. You will regularly log in to the profile maintained in the consortium of portals from VIVAAHA WORLD and share with VIVAAHA WORLD/RM the Vivaaha World ID of other members who have shown their expression of interest and have sent personalized messages to you.

L. To serve us better VIVAAHA WORLD may place Matrimonial Classifieds derived from our profile in newspapers, television or any other media at the discretion of VIVAAHA WORLD masking the name and address of the member.

M. VIVAAHA WORLD members understand and agrees RM may convene the meeting between you and prospect (if both parties agree), and you shall bear/share the costs of such meeting with prospects (as may be mutually agreed with such prospectus, to the exclusion of VIVAAHA WORLD.

N. VIVAAHA WORLD Members are expected to be cautious of prospects who call from multiple numbers, only interact over phone, doesn’t come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

O. VIVAAHA WORLD Member cannot use the profile shared to them for the benefit of any third person(s) or for gaining any commercial benefits.

P. VIVAAHA WORLD Membership is restricted strictly to the registered VIVAAHA WORLD individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of VIVAAHA WORLD and nor use the VIVAAHA WORLD Service or VIVAAHA WORLD members data for any commercial purpose. VIVAAHA WORLD reserve its right to initiate appropriate legal action for such data misuse/theft.

Q. VIVAAHA WORLD member shall not assign or transfer your VIVAAHA WORLD membership to any other person or entity.
R. VIVAAHA WORLD members cannot put the VIVAAHA WORLD service on hold, even temporarily, for any reasons whatsoever. Based on the tenure of VIVAAHA WORLD service and date of payment taken, the expiry of VIVAAHA WORLD service will automatically happen on expiry of the Tenure of the applicable package taken by you and/or as mentioned in the appropriate invoice.

S. If the VIVAAHA WORLD member fails to inform VIVAAHA WORLD/RM about any change in the particulars furnished by VIVAAHA WORLD member then the VIVAAHA WORLD membership may be suspended at the sole discretion of VIVAAHA WORLD.

T. You hereby consent that your profile information and preferences provided to our Relationship Manager will be automatically updated in your profile on www.vivaahaworld.com / vivaahaworld.in / vivaahaworld.co.in / other partner sites / portals.

7. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:
Email ID: care@vivaahaworld.com
Contact No: +91 97 910 87 099

Address:
Vivaaha World (Unit of Trance Home India Services Private Ltd)
No 4/1 Annai Illam, Ground Floor,
Flowers Road 2nd Lane, Purasaiwakkam,
Chennai, Tamil Nadu – 600 028

8. Medium of Communication to VIVAAHA WORLD Members

A. VIVAAHA WORLD member hereby consents for receiving communication including promotional communications through any medium of communications such as Emails and /or SMS/Calls/Chat from all sources available in the marriage market like print media / websites etc.

B. VIVAAHA WORLD may contact the VIVAAHA WORLD member through any of the above media to share the profile of the prospect by way of internal messages / links. VIVAAHA WORLD member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. VIVAAHA WORLD Member further confirms that even if VIVAAHA WORLD Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from VIVAAHA WORLD either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

C. You agree to receive calls from Relationship Manager of Vivaaha World for contacting you as a shortlisted profile for their registered members, even after the VIVAAHA WORLD service Tenure is over.

9. Confidentiality

I. VIVAAHA WORLD will maintain confidentiality of all personal information [other than that meant for sharing with the prospect] furnished by VIVAAHA WORLD members and shall take all possible and /or Bonafide steps for maintaining the confidentiality. However, VIVAAHA WORLD member may divulge such information if required by law (without prior intimation to you). You understand that VIVAAHA WORLD does not have its own profiles, and you therefore agree that VIVAAHA WORLD may use profiles from the marriage market like print media / websites etc.

II. Any feedback you provide to VIVAAHA WORLD member shall be deemed to be non-confidential. VIVAAHA WORLD member shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) VIVAAHA WORLD member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from VIVAAHA WORLD member for the feedback under any circumstances.

III. You agree that VIVAAHA WORLD has all the right to process your data through the automated process to serve you with suitable profiles (based on your set partner preference) from all sources available in the marriage market like print media / websites etc.

10. Privacy of Membership

A. VIVAAHA WORLD member is committed to protecting the member’s privacy and shall take all efforts to protect any personal data provided to us by reasonable security safeguards against such risks as loss or unauthorised use, destruction, modification or disclosure of data etc.

B. Although we will strive to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. VIVAAHA WORLD member understands and agree that VIVAAHA WORLD will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

C. You also agree to keep the profiles shared with you as confidential, to avoid any misuse of the profile so shared by VIVAAHA WORLD with you.

D. Please read and comprehend our Privacy Policy, which also governs your visit to VIVAAHA WORLD website or for use of VIVAAHA WORLD services, to understand our practices.

E. VIVAAHA WORLD members agree that if their profile(s) is listed on the VIVAAHA WORLD consortium of websites, and if their profile is crawled and indexed by search engines, where VIVAAHA WORLD consortium of websites and its network does not have any control over the search engines behaviour. In such an event VIVAAHA WORLD shall not be responsible for such activities of other search engines/third party websites.

F. You agree that, when you use third party services through Website, you hereby grant VIVAAHA WORLD the right to share your information needed for providing such third party services to you or in relation to processing your information for office use of VIVAAHA WORLD/its payment gateway and/or such third party service providers.

11. Disputes between Members

i. You as registered members of VIVAAHA WORLD consortium of portals are bound by these terms and condition. We request you to follow the guidelines of safe matrimony search and give truthful information about yourself to RM to avoid dispute between you and the prospect.

ii. You would appreciate that VIVAAHA WORLD endeavour to search the prospect on the basis of the partner preference set by both the registered members and share the contact details with each such prospect, after taking your due consent to share such contact details.

iii. VIVAAHA WORLD is not a broker or the agent of any VIVAAHA WORLD member and VIVAAHA WORLD does not partake in the exchange of any kind of discussion between the VIVAAHA WORLD members and prospects or the results of their discussion. VIVAAHA WORLD Members are solely responsible for the communications with prospect.

iv. VIVAAHA WORLD shall not be held responsible for any interactions/ passing of information(s) etc. between any VIVAAHA WORLD members via e-mail, call, chat or any other medium with prospect. And VIVAAHA WORLD also expressly disclaims any responsibility or liability for any transactions or interactions between the VIVAAHA WORLD members inter-se.

v. VIVAAHA WORLD has no obligation, to monitor any such disputes arising between the members, and VIVAAHA WORLD shall not be party to any such dispute/litigation etc.

In the event you come across any concerns/Grievance in the Website operations including any abuse or violation of these Terms of Use or if you become aware of any objectionable content on the website, then please be free to mail/call us these concerns to:

Email ID: care@vivaahaworld.com
Contact No: +91 97 910 87 099
Address:
Vivaaha World (Divn of Trance Home India Services Private Ltd)
No 4/1 Annai Illam, Ground Floor,
Flowers Road 2nd Lane, Purasaiwakkam,
Chennai, Tamil Nadu – 600 028

12. Content Right

I. You (i.e. the VIVAAHA WORLD member taking the VIVAAHA WORLD package) acknowledge that you are responsible for the content and information including the profile details, photograph and other content provided at the time of the creation of the VIVAAHA WORLD profile and also all the post and communication with others. You (i.e. the VIVAAHA WORLD member taking the VIVAAHA WORLD package) acknowledge that you are responsible for the content and information including the profile details, photograph and other content provided at the time of the creation of the VIVAAHA WORLD profile and also all the post and communication with other members. You hereby represent and warrant that you own all rights, title and interest in your content or have the necessary licenses, rights, consents, and permissions to provide the said content. However, by submitting the content to VIVAAHA WORLD, you hereby grant VIVAAHA WORLD a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public and the VIVAAHA WORLD’s business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content (and derivative works thereof) in any media formats and through any media channels.

II. You hereby also grant VIVAAHA WORLD a non-exclusive license to access your content and to use, reproduce, distribute, prepare derivative works of, display, communicate to the public and perform such content.

III. While VIVAAHA WORLD does not accept any obligation to monitor the content, if the content is found not to be in compliance with these Terms, VIVAAHA WORLD may delete the content and / or terminate your registration without a refund of any subscription paid by you, in terms of clause 3 (b) of these terms and conditions. You agree that if the situation warrants, then VIVAAHA WORLD may at its sole discretion put restriction on any VIVAAHA WORLD member to other member’s communications.

IV. VIVAAHA WORLD reserves the right to suspend/delete the profile of the users who appropriate the name, likeness, email address, contact no or other personally identifiable information of another individual and VIVAAHA WORLD also reserves its right to initiate appropriate legal action against such individual, as and when VIVAAHA WORLD get the knowledge of the same.

V. Welcome Classic / Select Premium / Super Elite is a brand owned by VIVAAHA WORLD. VIVAAHA WORLD owns, retains and has complete rights in VIVAAHA WORLD and the VIVAAHA WORLD Service.

VI. VIVAAHA WORLD reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the said proprietary rights for illegal copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information.

VII. In the event we get a complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

13. Member Renewal for ACTIVE Service Period Extension

Before the expiry of the Tenure of the VIVAAHA WORLD package, you have the option to renew the subscription by paying the renewal fee for the VIVAAHA WORLD Advance package opted for or upgrade it to the other confidential services from Vivaaha World.

14. Subscription Fee for the chosen VIVAAHA WORLD Package

You will appreciate that to service your profile lot of time and energy of the RM is spend in assisting you in searching the profiles as per the partner preference set by you, etc. As such payments made to VIVAAHA WORLD by way of registration / membership / renewal fee is /are treated as non-refundable. Payment once made cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

15. Third Party website

A. VIVAAHA WORLD member understands and agree that VIVAAHA WORLD may allow third parties to put up advertisements on the VIVAAHA WORLD Website, and VIVAAHA WORLD does not control the contents of such third-party advertisement on the VIVAAHA WORLD Website. Third party websites to which links are given on Website are not governed by these Terms and conditions and all such third-party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict, the terms and conditions of the third-party website shall prevail. The Vivaaha World does not in any manner whatsoever authenticate, endorse, verify or certify these third-party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B. VIVAAHA WORLD members agrees and understands that VIVAAHA WORLD may also allow third parties to provide VIVAAHA WORLD members services on the website like horoscope matching etc., and VIVAAHA WORLD may also collect the payment for such third party services from you, and VIVAAHA WORLD in this regard can have revenue sharing arrangement with the such third party, however in no event shall VIVAAHA WORLD be liable to you for such third party services.

C. VIVAAHA WORLD reserves the right to add/delete/alter/modify/suspend any or all the VIVAAHA WORLD Services at any time as it may deem fit, without notice. The VIVAAHA WORLD members are expected to see the change to the terms of VIVAAHA WORLD services on the Website regularly.

16. Limitation of liability

A. VIVAAHA WORLD likes to inform you that the exchange of profile(s) through or by VIVAAHA WORLD should not in any way be construed as a matrimonial offer and/or recommendation and / or advice given to the member from or by VIVAAHA WORLD.

B. VIVAAHA WORLD or its Office bearers shall under no circumstances be liable or responsible to the VIVAAHA WORLD member or his/her authorized Representative or Guardian or any third party for any indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of VIVAAHA WORLD services / Website / third party website.

C. Notwithstanding anything to the contrary contained herein, VIVAAHA WORLD’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to VIVAAHA WORLD, for the VIVAAHA WORLD Service during the term of VIVAAHA WORLD membership.

D. VIVAAHA WORLD will not be liable in case of any wrong match made due to any available data / profile from the print media and websites in the marriage market.

E. VIVAAHA WORLD or its office bearers shall under no circumstances be liable, if any, VIVAAHA WORLD member enter into financial transaction with any prospect or third party.

F. VIVAAHA WORLD or its office bearers shall under no circumstances be liable, if any matrimonial alliance is not responded/reciprocated by the prospect(s).

17. General Terms & Disclaimer

i. The VIVAAHA WORLD website shall be deemed to be used by you when it is loaded and/or continues to be loaded in temporary or permanent memory of your mobile phone, computer or any other device or in the internet browser thereof.

ii. VIVAAHA WORLD website act’s as an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.

iii. In the event you file a false complaint against another prospects on our Website and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the VIVAAHA WORLD services.

iv. Notwithstanding anything contained herein, VIVAAHA WORLD reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on website / VIVAAHA WORLD consortium of websites (once such instance come to VIVAAHA WORLD/VIVAAHA WORLD’s notice) in order to ensure compliance with the prevailing laws in force for the time being, especially those relating to providing any obscene, libellous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity/communication. VIVAAHA WORLD also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects.

Disclaimer

A. Your use of the VIVAAHA WORLD Services or any content provided to you by VIVAAHA WORLD is at your own risk. YOU UNDERSTAND AND AGREE THAT THE VIVAAHA WORLD SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, VIVAAHA WORLD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. VIVAAHA WORLD does not warrant that the Website, its servers, or e-mail sent from VIVAAHA WORLD are free of viruses or other harmful components. VIVAAHA WORLD will not be liable for any damages of any kind arising from the use of this VIVAAHA WORLD Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. VIVAAHA WORLD does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to use VIVAAHA WORLD services.

C. Notwithstanding anything contrary contained anywhere, under no circumstances, VIVAAHA WORLD shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission not done by VIVAAHA WORLD payment gateway/alliance partner/banks etc.;
ii. any untrue or incorrect information submitted by you or on your behalf;
iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from VIVAAHA WORLD);
iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;
v. any cybercrime attempted or committed by anyone, and
vi. any incident of force-majeure or ‘act of god’.
vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.
viii. You also understand and agree that VIVAAHA WORLD is not counterchecking or authenticating the veracity of the data provided by any VIVAAHA WORLD member while registering for VIVAAHA WORLD services. VIVAAHA WORLD Members are expected to counter check the veracity of the details of the prospects while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. VIVAAHA WORLD do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member’s actual or legal place of residence or employment respectively. VIVAAHA WORLD will not be liable for any damages of any kind arising from the use of this VIVAAHA WORLD services/Website/VIVAAHA WORLD consortium of websites, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
ix. Using/availing of third party services namely horoscope matching services etc. and for paying for such third party services through VIVAAHA WORLD.
x. VIVAAHA WORLD shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time.
xi. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to summing or any combination of the above.

D. You expressly agree that your use of this Website/VIVAAHA WORLD services is at your sole risk.

18. Indemnity

By using our VIVAAHA WORLD services you agree to defend, indemnify, and hold harmless VIVAAHA WORLD, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney’s fees, made by any person through improper use of the service provided by VIVAAHA WORLD. This defense and indemnification obligation will survive in perpetuity.

19. Breach

A. You agree that if we receive feedback/ complaints against your profile in relation to the facts that you are seeking physical / financial favours from our other registered members or have provided incorrect information on our website or committed any unlawful/illegal activities through the use of our website or created a profile on our website by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who’s profile is being registered, then we in good faith reserve our right to suspend/delete the profile at our sole discretion without any notice to you.

B. VIVAAHA WORLD reserves the right to forthwith terminate your membership, block/delete your profile and forfeit entire amount paid as membership fee; if at any time VIVAAHA WORLD, in its sole discretion, is of the opinion or has any reason to believe that, you have violated these Terms and conditions. We also reserve our right to file appropriate police complaint against you, if the breach of these terms and conditions is/are criminal in nature.

20. Termination

A. The VIVAAHA WORLD membership may be terminated by VIVAAHA WORLD/you without assigning any reasons by serving 9 days written notice on the other, all amount paid till date by you shall be forfeited.

B. Upon termination / suspension of VIVAAHA WORLD membership, your right to use or access the VIVAAHA WORLD website / VIVAAHA WORLD service will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the VIVAAHA WORLD Services shall not relieve you of any obligations arising or accruing prior to such termination.

21. Jurisdiction and Applicable Law

A. The registration of VIVAAHA WORLD membership and all VIVAAHA WORLD services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.

B. The VIVAAHA WORLD Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India.

C. You hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them.